Hotel Bookings (StayGuru):
– 7+ days before check-in: Full refund
– 3–6 days before check-in: 50% refund
– Less than 48 hours or no-show: No refund
Taxi Bookings (AYO Taxi):
– 24+ hours before trip: Full refund
– Less than 24 hours: 50% refund
– Driver at location or no-show: No refund
Tour Packages (AYO Vacation):
– 15+ days before travel: 80% refund
– 7–14 days before travel: 50% refund
– Less than 7 days: No refund
Refund Timeframe:
– Refunds are processed within 7–10 business days to the original mode of payment.
For refund requests, email support@ayohospitality.in with your booking reference.